Give your customers verified artisans, inside your app
Your customers find, book, chat with and pay plumbers, electricians, painters and more without leaving your app or website. You earn a share of every completed job.
Who it's for
Built for businesses whose customers need things fixed
Banks and fintechs
A "Book an artisan" button next to bills and transfers.
Estate and facility managers
Residents report a fault and get it fixed, all in your app.
Insurers
Send verified artisans to claims and home repairs.
Retailers and e-commerce
Offer installation and repairs with what you sell.
Super-apps and telcos
Add home services to what your customers already use.
How it works
What your customer does
- 1
Opens Ofixers from your app
One tap from a button you add. No download, no sign-up: they arrive signed in as your customer.
- 2
Books an artisan or posts a job
They browse verified artisans by trade, or describe the job and let artisans respond.
- 3
Agrees the price in chat
They chat, call or video call the artisan, share photos, and accept the price the artisan offers.
- 4
Pays into escrow
Payment comes from their Ofixers wallet and is held safely. The artisan isn't paid yet.
- 5
Confirms the artisan arrived
When the artisan arrives, the customer gives them a one-time code, so we know the visit happened.
- 6
Approves the work
The artisan is paid only after approval. If something's wrong, Ofixers support steps in.
Artisans. Ofixers recruits, verifies and rates them, and pays them after approval.
You. You add a button and open a session for each customer. We verify you, and you know your customers.
Ofixers support. We handle disputes and help with jobs, with your customer and the artisan in one thread.
Why partner with us
Everything a home-services marketplace needs, already built
Verified artisans, ready today
Every artisan is ID-checked and rated by real customers. You don't recruit or vet anyone.
Money held until the work is done
Escrow protects your customers. Artisans are paid only after approval or a fair dispute outcome.
We handle support and disputes
If a job goes wrong, our support team and the artisan work it out with your customer in one case thread.
Chat, voice and video built in
Customers message and call artisans inside the widget, with photos and videos of the job.
Your brand stays in front
Your name and logo appear in the widget, and customers never leave your app.
Light integration
One server call opens a session. Show it in a web view or iframe and listen for events.
Your earnings
Earn a share of every completed job
Ofixers takes a commission when an artisan is paid for a job. You receive a share of that commission on every completed job your customers book. Your customers pay the same prices as everyone else.
Your share grows with the total value of completed jobs from your customers each calendar month.
For example, if our commission on a job is ₦2,500 and you're in the 30% tier, ₦750 goes to your partner wallet when the artisan is paid.
Withdraw whenever you like, or turn on automatic daily or weekly payouts. Payouts only go to the bank account we verified for your company.
Larger partners can agree a fixed share. Final terms are in your partner agreement.
Getting started
From application to live, in five steps
- 1
Apply
Tell us about your business and how you'd like to offer Ofixers.
- 2
Verification and agreement
We verify your company (registration, directors and bank account) and you sign the partner agreement.
- 3
Build and test in the sandbox
Use your test key, test artisans and test money to try every step, from booking to approval.
- 4
Set up
Give us the websites the widget will appear on, your webhook address and your payout bank account.
- 5
Go live
Switch to your live key. Your customers can book real artisans straight away.
Developers: see exactly how to open a session, embed the widget and verify webhooks.
Questions
Frequently asked questions
Do our customers need the Ofixers app or an Ofixers account?+
No. You open a session for them from your server with their name and phone number, and they arrive signed in. We verify you as our partner; you know your customers.
Where does it work?+
Across Nigeria, wherever Ofixers artisans work. Customers need a Nigerian mobile number, which we use for important messages such as the arrival code.
How do customers pay?+
Each customer gets their own Ofixers wallet with an account number. They fund it by bank transfer (a ₦100 deposit fee applies per transfer) and pay for jobs from it. The money can only be spent on jobs; it can't be withdrawn to a bank.
What happens if a job goes wrong?+
The customer reports a problem in the widget before approving. Payment stays on hold while Ofixers support reviews it. Refunds go back to the customer's wallet.
Can we move a customer's wallet balance?+
Yes, to your own Ofixers partner wallet, but only with the customer's approval: we text them a code, and you confirm the move with it. This is useful if you want to refund them through your own channels.
When and how do we get paid?+
Your share is credited to your partner wallet when the artisan is paid. You can withdraw any time, or turn on automatic payouts, to the bank account we verified for your company.
Can we test before going live?+
Yes. The sandbox has test artisans and test money, so your team can go through whole jobs without real money or real artisans.
Does it work on both web and mobile?+
Yes. Show it in an iframe on your website or a web view in your app (Android, iOS, React Native or Flutter). Camera and microphone work for photos and calls.
Apply
Let's talk about offering Ofixers to your customers
Tell us a little about your business. Our partnerships team replies within two working days. You can also email support@ofixers.com.